What is Inbound SMS and Benefits of Inbound SMS Service – By Online SMS Shop
Online SMS Shop |
Business SMS is generally related with outbound messaging – The process of sending
staff and customer messages, notifications and reminders to their mobile
devices.
Here you can learn what inbound messaging is and how its addition can profit
your business.
What is Inbound SMS?
Text SMS are the most universal form of inbound messaging, in which you text a short code to a particular number to enter a competition. This form of messaging is known as inbound, in which the customer start the conversation through the use of a keyword, phrase or short code. It allows full two-way interactive SMS between a person and a businessHow it Works
Inbound messaging can be generating through the beginning of keywords or short codes.Let’s take a deeper look into each to understand how they work.
Short Codes
Short codes are 5 digit numbers that SMS are sent to. For example sending a message to 50509 creates an automatic response from the system, such as “Thanks for Giving your Information”.The main benefit to short codes is their length. The short number is usually easy to remember, so can be re-called quickly when they want to be used.
Keywords
Automated replies can also be generated from keywords. For example, sending the keyword Bulk Voice Call India to a number would generate an up to date record of the total number of inventory in Voice Call.It’s important to keep keywords short and relevant to your business.
Benefits of Inbound Messaging
Benefit of SMS is that it enables users to send easily inbound messages from their mobile phone when 3G data is not available.Some of the benefits of inbound messaging include:
- Enable inbound SMS campaign to make revenue and improve efficiency.
- Easily send automated responses from your internal systems, such as Bulk SMS inventory
- Route keywords to the relevant areas of your business
- Manage all inbound messaging from an enterprise messaging platform that can be accessed anywhere
- Allows multi-response campaigns for complicated inbound tactics
- Access control (black and white list filtering)
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